"The driver was very nice and punctual, the car was comfortable and clean. The only problem I had was that the driver wasn't aware about my building number, that I indicated clearly when I booked, and as appearing on my booking both in the email and in the app: 20, Porten Raod, London. For this reason I had to call for assistance. I think the communication between the online platform that I used to book and the cab companies was unclear. "